Credits are what AI work costs. Images, video clips, lip-sync, mixing, mastering and agent conversations all draw on the same balance, so it is worth knowing where it lives before you start a big run.
Find your balance
The credit meter is in the top bar, next to your workspace switcher and the notification bell. On a phone it shrinks to an icon. If your role can’t read billing, the meter doesn’t appear for you. Ask a workspace owner for the number.
The balance belongs to the workspace you are in, and every person and agent in that workspace spends from it. On Pro Label and Enterprise, the credits are one pool shared across all the artists in your organization.
For the detail, open Settings, then Billing.
What spends credits
Three kinds of charge cover nearly everything:
- A flat price per thing made. An image, a song master or a mix costs a set amount.
- A price per second or minute. Video clips and lip-sync are priced by length, so a longer scene costs more. Transcription is priced by the minute of audio.
- A metered price for text. Agent replies, storyboards and written content cost what the work took, so a long request costs more than a short one.
The app shows the price where you pay it, on the button or the confirmation in front of you. Trust that number over any list, including this article, because prices can change.
The plan cards on the Billing screen also give a feel for scale, with a rough count of the images, seconds of video or agent chats each plan’s allowance covers.
For video in particular, read generate clips and what they cost. Clips are the fastest way through a balance.
Allowance and purchased credits are different
Your plan includes an allowance that renews each billing period. You can also buy credit packs on the billing screen under Need more credits?, and those behave differently:
Buy extra credits anytime. They never expire and are used after your monthly allowance.
Your allowance is spent first each period, and the pack is still there when the allowance runs out. Buying early wastes nothing.
Packs top up an active subscription, so a workspace with no plan has to subscribe before it can buy one.
Who gets asked before credits are spent
By default, nothing spends credits behind your back:
- In chat, an agent tells you what a paid step will cost and waits for your yes.
- Work that runs with nobody present, such as a scheduled agent, asks through your inbox. Someone with permission to approve spending says yes or no there.
- A campaign’s Auto-create makes posts on its own only while they fit under the credit limit you set. Anything else asks in your Inbox, including when you press Process due slots now. See Auto-create and credit limits.
One setting changes this. Auto-approve AI spending, in the Danger Zone of your workspace settings, lets agents and automations spend without asking anyone. Your allowance and packs can then be used up without warning. Only workspace owners can change it.
What happens at zero
When the credits are gone, paid AI work stops. You’ll see a message like You’re out of credits. Add more in Billing to keep going. and an Out of credits notification. SongPilot does not bill you extra for going over. AI features stay paused until you buy a pack or upgrade.
The exception is a workspace on Pro Label or Enterprise that has added its own provider key. Work that runs on that key costs you no credits, and the meter doesn’t count it. This is decided per provider, so a key for one kind of work doesn’t make the other kinds free.
Plans differ by what they are for
The billing screen describes each plan by who it suits: Starter is the full-featured solo plan, Creator is for teams and custom agents, Pro Label is for multiple artists, and Enterprise is for large organizations.
Your current one is marked Current Plan, and there is a Monthly and Yearly toggle.
Read prices and allowances on the billing screen, since they can change.
Before a large run
Video costs more than images, and images cost more than text. Before generating a batch:
- Check the balance in the top bar.
- If it is close, buy a pack first. It never expires, so unused credits aren’t lost.
- Get your artist profile and likeness photos right beforehand. Regenerating because the setup was thin costs the same as generating it correctly the first time.
What to do next
If a generation failed and you are not sure whether it charged you, email support@songpilot.ai with the project name and roughly when it happened.
